Help & Support

Support

Need help with an Arnstad Holding software product? We are here to help. Reach out and we will respond as quickly as possible.


Products We Support

Smart Home Codes (iOS)

Stores the pairing codes for your Matter smart-home accessories, so you can throw away the paper labels. Support: support@arnstad.com · Privacy policy

Tentacle (macOS)

A tool for exploring and visualizing database schemas. Support: support@arnstad.com · tentacle.arnstad.com


Contact Support

Email Support

For questions, bug reports, or help with any Arnstad Holding application, please email our support team. We aim to respond to all inquiries promptly.

support@arnstad.com →
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Privacy Inquiries

For questions related to data privacy, data handling, or our privacy policy, please contact us at our dedicated privacy address.

privacy@arnstad.com →

Common Questions

Which platforms are your applications available on?

Our applications are developed for the Apple ecosystem. Smart Home Codes is an iOS app. Tentacle, our database schema visualization tool, is planned for release on macOS.

How do I report a bug or issue?

Please send a detailed description of the issue to support@arnstad.com. Include the application name, version, and steps to reproduce the problem.

How do I request a feature?

Feature requests are welcome. Send your suggestion to support@arnstad.com and we will consider it for future development.

Where can I find the privacy policy?

Our general privacy policy is available on the Privacy Policy page. Smart Home Codes has its own policy, on the Smart Home Codes Privacy Policy page.

How do I get in touch for business inquiries?

For business-related matters, please use our general contact address at hello@arnstad.com or visit the Contact page.